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After discovering hail damage to our roof, we reached out to Shanco Roofing for help. They made the entire experience--from handling the insurance claim to the roof installation—so smooth and efficient. Dylan MacDonald was our main point of contact, and he made sure everything was taken care of. He was incredibly responsive and made sure we were fully informed every step of the way. We highly recommend Shanco Roofing to anyone looking for reliable, top-quality service!
We worked with Shanco Roofing after they noted we had hail damage. They made the whole process of dealing with our insurance and getting the roof installed quick and easy. Anthony Thompson was our go to person through the whole process. He was absolutely amazing and a great help through it all. Highly recommend them to anyone needing work done on their home!
Shanko is an absolute best in what they do, lifetime warranty on labor and materials. Shanko helped me from the start to finish. I had a dispute with insurance claim and Shanko staff especially Anthony, fought on my be half with the insurance till the end. Shanko indeed are the best of the best in roofing businesses.
Anthony Thompson knocked on our door after a recent hailstorm that did considerable damage to the roof. He was helpful, knowledgeable, and most important truthful. Shanco themselves were quick with the job , being in and out in less than a day. They didn't damage any of the other property and left the place cleaned up nicely. I'd recommend Shanco to anyone.
Ryan Wheeler and Luca did a fantastic job. They came to my house and looked for hail damage. They were very professional and described what damage I had and showed me pictures of the damaged roof. They also wrote a report that was very easy to understand. The next step was to contact my insurance company and we set up a time for the insurance company and Shanco to meet and look over the roof together. The insurance company agreed with Shanco's report and our insurance company approved roof replacement. Shanco then set up a time for the roof replacement which took 2 days. The crew that replaced the roof was amazing. They worked so hard from 7:30am to 5:30pm. They also did a wonderful job. Thank you Shanco.
There was a hail storm that happened in our area recently which I had no idea was capable of damaging our roof. I was pleasantly surprised to find a crew from Shanco a few days later at my doorstep and showed me the magnitude of the damage caused by the storm after they took a bunch of pictures using their drone. I mostly worked with Griffin during this initial phase up to getting the paperwork done for roof replacement, and he has been terrific and great to work with. Jared was also great when he covered for Griffin one day and physically observed the damage by climbing on the roof and marking every single damaged section of the roof. In the next phase, Robert and the crew that actually replaced the roof were really awesome as well. They completed replacing the entire roof in just one day and did the clean up work the following morning. I am glad I discovered Shanco and super satisfied with the great work that they did from beginning to end. I would like to thank everyone from the Shanco Team that was involved in this project! I highly recommend them to anyone who is thinking of replacing their roof.
Jonathan Andrew’s was fantastic….. he explained everything and was very thorough. He took pictures and explained the entire situation…. Would love to use him in the future
My experience was soooo satisfying and I know you think how can roof replacement be satisfying. Well I will tell you, back in Feb 2024 Brandon Seborg, sales manager assisted me with getting my homeowners insurance to see the actual damage done to my roof. Insurance paid it all once he gave a complete explanation, and we worked on this from Feb to June of this year. He was there every step of the way to help. When actual work was to be completed, I encountered Chad Williams, Proj Mgr, Kyle Yuric Sr Oper Coord and Bruce Lemon Production Mgr. When I tell you I was overwhelmed by the customer service provided by ALL of these gentlemen, that would be an understatement. They were courteous, kind, available and patient with me. The laborers were great as well. I HIGHLY recommend Shanco because of these wonderful gentlemen.
Robert Revis was our Project Manager for a full roof and gutter replacement. I was very impressed and pleased in my interactions with Robert throughout the project. He is an excellent communicator and takes to heart customer questions and suggestions. Robert consistently delivered on his commitments which made for a smooth process. When Robert says something will get done it gets done without exception!
Sam Doyle was a great salesman and very helpful in convincing me to get my roof inspected. They found lots of damage on my roof when they inspected and I have had it all replaced for free!
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