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I have already done one review but I would like to say that Tristan was very helpful and conscientious. It was obvious that it is important to him to do a good job.
Excellent service , my experience with Shanco was great . Jared Smyser was wondering !! Always answered all my endless questions. Kyle did good too and I am recommending my friends and family for any roofing, sidings and gutter needs.
Jarred Smyser made the initial contact. He was friendly, professional and provided good information about the process. He responded in a timely manner and answered questions and concerns.
From start to finish Shanco’s team exceeded our expectations! Throughout the entire process everyone we worked with was very professional, informative, and considerate of our schedule. Each team member fulfilled their role perfectly and checked in with us throughout the process to ensure our questions were answered and makes sure everything was going smoothly. We primarily worked with Jerry, Kody, Kyle, and Tristan. We are extremely happy with the end result! Our new roof looks great and we are very happy with the product we got! We will definitely be recommending Shanco to anyone looking for a new roof.
I am thrilled with my Shanco experience, particularly dealing with Luca Benedetti and Tristan Hollis. Both were very knowledgeable and explained all my options with regards to the roofing, gutters selections timetable etc. Explained every step of the project and why this or that was being done and anytime I had a question and texted either one I would get a response back in a short period of time. One time I sent a text to Tristan and he responded even though his was home sick. I am very happy with the final result and would definitely recommend Shanco to anyone needing roof repairs.
Couldn’t be happier with the end product, and the professionalism and work quality were top notch…..the interactions I had with Hunter and Luca made a big project for us run incredibly smooth. Both gentleman were very through in explaining to us what the next step was, when I would happen, and how they would go about getting it done. This put our family at ease, and ultimately alleviated any stress we had. The process, end product and the individuals involved should be commended Many thanks Hunter and Luca.
We have been incredibly thrilled with our Shanco experience, particularly dealing with Luca Benedetti and Tristan Hollis. Luca was incredibly responsive, informative and knowledgeable regarding the inspection, insurance etc. He was top notch from the beginning. Tristan was fantastic as the Project Manager from start to finish— constantly communicating updates, doing site inspections. He even made sure to stop by the next day to doimg a walk through and magnet the yard for the 3rd time because we have two labrador retrievers. Any concern, question or feedback I had for Tristan was openly received, heard and addressed within 20 minutes. Both of these gentlemen are an asset to your organization and are wonderful in their professional capacities. We sincerely appreciate all their efforts and love our new roof. The crew at our site worked tirelessly into the dark evening hours and they deserve a big kudos as well for their hard work and deduction.
Charles Owen Sr. Storm Restoration Specialist helped us and Shanco saved $13,000 for a brand new Timberline HDZ Architectural Lifetime Warranty & Lifetime Craftmanship. warranty!!! Charles Owen expertise and professionalism i trust and will recommend using him and Shanco Roofing for all your roofing and storm damage! Project manager came by to follow up and was very courteous and knowledgeable about the job and was professional
From the initial inspection of the roof, to dealing with our insurance, to scheduling the job and through to completion, we have nothing but rave reviews for every aspect. Dealing with Pablo and Hunter was nothing short of professional and thorough. The work team was efficient, there was no damage anywhere, the roof looks suberb, and when they left, the yard looked as though they'd never been there. Scheduling with the office personnel was easy and a breeze. Shanco was spot on, and did what they promised, when they promised it. I highly recommend Shanco for your roofing needs.
Got a new roof and later added gutters, and Shanco's work and professionalism were fantastic. They kept us informed every step of the way, and came in way below the costs quoted to us by others working in this field. Ironically, we're about to move to a new house now, and we are thankful that our warranty is tranferable! Should be a real selling point. We plan on using Shanco again for the roof maintenance needed at our new home too. Recommend Shanco without hesitation.
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