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From the very beginning of my contact with Shanco, Jared Snyder was excellent to deal with. His service in preparing an estimate of hail damage was outstanding. His professionalism, honesty and integrity never wavered. The repairs to the roof went as expected. The work ethic of the crew, the clean up and how they treat property was outstanding. Then there was Tristan Hollis, the project manager. He was outstanding. He kept me in the loop as to everything that I could expect. His services are the best I have experienced with a repair organization and he made certain that Shanco’s standards were followed and my expectations were met. Tristan and Jared are the best
My service and experience with Shanco was great! It started with Mike who walked me through the Shanco product and services and guided me through the process in a concerned and caring way, and ended with Antoine who explained every detail before and after the installation day and answered every question regarding installation, worker's, and the process for the day. They were professional and did not hesitate in responding to my calls asap. I also want to note Saundra who worked with me to schedule an installation date in such a courteous way and Christy for her follow-up after completion. All went well and completed in one day. I really appreciate all involved to make sure everything went as expected. Thank You!!!!
Jared Smyser was our main contact for Shanco. He and his team did a wonderful job on our roof. They peeled off the original 20-year old roof and replaced it with top-tier materials. Jared's team was outstanding all the way around--from the quote, questions, research, picking the roofing material, the replacement process and going the extra several miles to make sure everything was just right for us. Jared was always reachable, via phone, email or text and provided great service. I believe our first contact with Shanco was through a gentleman named Fred who came to the door and told us about the services Shanco offers and how to proceed to the next steps for a new roof. Great experience and value. I highly recommend this company and Jared Smyser!
Thanks to Tristan who quickly responded to soffit repair above my garage. He not only helped me with that, but went the extra mile to fix additional soffit areas at the house.
Shanco Roofing is an exceptional company that provides top-quality roofing services. They recently completed a job for me, and I am extremely impressed with their workmanship and professionalism, all thanks to my project manager Craig Pace. From start to finish, Craig was responsive, efficient, and knowledgeable. Craig was always available to answer my questions and address any concerns I had, and he went above and beyond to ensure that I was happy with the outcome. The crew arrived on time, and Craig was on-site to ensure that everything went smoothly. He was very polite and respectful throughout the entire job. They completed the project within the timeframe they promised, and the result is nothing short of exceptional. I would not hesitate to use their services again in the future and would highly recommend them to anyone in need of a reliable and skilled roofing company. Their dedication to quality workmanship and customer satisfaction, makes them stand out from the competition.
Call ask for Dylan Murray. He did it all and we basically sat back knowing it was going to be perfect and it was! The roof is beyond our expectations and people have been in awestruck!
Perfect! Easy inspection and our guy Dylan Murray was there the whole time. Couldn’t ask for a better experience and the roof is perfect and beautiful!
Jared and Tristan were both excellent. Jared was my service rep and Tristan the project manager. Both were very professional, knowledgeable and timely with great communication. I highly recommend.
From my first interaction with Mr. Smyser, I felt comfortable proceeding with the project. He was so kind and helpful. He answered my questions, and helped with the whole process. During the implementation of the project, a wonderful team led by Tristan as the manager did a great job. Tristan was constantly in communication with me to make sure everything goes the way I want it. He paid attention to all details. I would recommend this company to anyone I know who can benefit from their great service
I have nothing but great things to say about the entire Shanco team. From Jared Smyser and his savvy and diligence in the approval process with insurance, to Tristan Hollis (project mgr) and his team that were here on time, completed the work well AHEAD of schedule, the cleanup team was thorough and considerate, to Bruce Lemon (production mgr) who made sure we were 100% satisfied. Price, professionalism, service, quality of product, reputation - they scored a "5" on everything.
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