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We have been incredibly thrilled with our Shanco experience, particularly dealing with Luca Benedetti and Tristan Hollis. Luca was incredibly responsive, informative and knowledgeable regarding the inspection, insurance etc. He was top notch from the beginning. Tristan was fantastic as the Project Manager from start to finish— constantly communicating updates, doing site inspections. He even made sure to stop by the next day to doimg a walk through and magnet the yard for the 3rd time because we have two labrador retrievers. Any concern, question or feedback I had for Tristan was openly received, heard and addressed within 20 minutes. Both of these gentlemen are an asset to your organization and are wonderful in their professional capacities. We sincerely appreciate all their efforts and love our new roof. The crew at our site worked tirelessly into the dark evening hours and they deserve a big kudos as well for their hard work and deduction.
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